1. Purpose
  2. These general conditions of use (hereinafter "Terms") are intended to define the terms and conditions for the provision of services described in Article 4 (hereinafter the "Services").

    Services are provided through ECOPOLIS’ application (hereinafter "Application") which are available:

    • On the websit ecopolis.coved.com (hereinafter the "Internet Application")
    • On mobile or tablet (hereinafter the "Mobile Application"), the Mobile Application can be downloaded from Android’s platform or Ios’ platform.

    People who subscribe to the Services are designated as "Users". The present Terms of use are available at any time within the Application.

  3. Application’s Owner and Operator
  4. The Application and the Services are owned and operated by:
    COVED – a company with a capital of 23,000,000 euros, registered with the Trade Commercial Register of Versailles under number 343 40 531, whose office is located at 1, rue Antoine Lavoisier - 78280 Guyancourt.
    The hosting of this Application is provided by Microsoft’s Azure Cloud.

  5. Subscription and duration of Services
  6. The Services are subscribed for an unlimited period and may be terminated at any time by the User by making a request to COVED to unsubscribe.

    The User shall fulfil the form provided for this purpose in the Application in order to access to the Services.

    The User must complete all the fields marked as required. No incomplete form will be taken into account.

    COVED has the right to refuse any form for registration, at its own discretion and without having to justify the reasons. Users whose form for registration has been refused will have no right to claim or any compensation. The User guarantees COVED that all information is accurate and that he will update information in case of changes.

    Once the registration form is duly accepted by COVED, the acceptance of these Terms prior to the use of the Application is mandatory. The User expressly acknowledges that the connection to the application implies acceptance of these Terms.

    Once the registration is finalized, the User will be given a personal account (the "Account") which gives access to a personal space in order to manage the use of the Services.

    The User can access at any time to his personal space after identifying himself with his login and password. He acknowledges that he is solely responsible for the confidentiality of his information and possible communication to third parties. The User expressly disclaims COVED of any liability in case of third party use of his connection elements. He shall immediately contact COVED if he discovers that his account was used without his knowledge. He acknowledges COVED has the right to take any action to stop this third party use.

  7. Description of the Services
  8. COVED offers to the Users a solution to connect users of public services with their elected representatives and technical services. Users can participate in the life of the territory by identifying incidents, suggesting improvements or promoting actions implemented by their communities.

  9. User’s obligations
  10. The User agrees to use the Application and the Services in accordance with these Terms, without prejudice to public order or the rights of third parties, and more generally in compliance with the regulations.

    The User is solely responsible for his use of the Application and Services and the operation of his computer equipment. The User agrees not to copy the Application and its contents.

    Users will not sell or lease all or part of the access to the Services and Application and information that are hosted there.

    The User shall refrain from any intrusion or attempted intrusion into COVED systems and application.

  11. Sanctions
  12. In case of breach of any provision of these Terms, COVED reserves the right to:

    • Suspend part or all of the Services;
    • Terminate access of the User to the Services;
    • Take any appropriate action including legal one.

  13. Warranty - Liability
  14. COVED agrees to provide the Services with due diligence and in accordance with the rules of the art. It is specified that COVED has no obligation to achieve.

    COVED will in no event be held responsible in case of temporary impossibility to access to the Application. COVED cannot be held liable for damages that may result from access or use of the Application, including any damage or virus that may infect your computer equipment or other property. It is your responsibility to make your own anti-virus checks.

    COVED will only be responsible for direct damage only within the limit of € 100 and will in no event be liable for consequential damages such as loss of profit.

  15. Termination
  16. COVED is entitled to terminate the User’s access to the Services in case of breach to these Terms.

    The cancellation takes effect automatically at the date of the notification of the User by COVED. This notification may be made by mail or email.

    It leads automatically and without prior notice to deletion of the account of the User. The User will be liable to COVED for all reasonable costs suffered by COVED due to this termination.

  17. Intellectual Property
  18. All elements of this Application (including trademarks, domain names, text, graphics, logos, sounds, pictures, animations, databases, and the Application as such) are the property of COVED excluding items from our partners, or the one which are the subject of a legal authorization to use.

    The Application is covered by national and international legislation regarding intellectual property including those concerning the law of trademarks, patents and copyright. Therefore, any reproduction or representation or rebroadcast or use or distribution or copying or distortion or transmission or adaptation or decompiling or translation in whole or part, in any electronic medium or not, present or future, is prohibited unless prior writing authorization by COVED. No right or license can be granted for any of the elements of the Application without the prior written permission of COVED or third party copyright holder of these elements.

    The violation of these rights may constitute an act of infringement involving the civil and criminal liability of any offender. This applies in particular to images or photographs of people or places displayed on the Application. Information databases are protected by law, so that any extraction or attempt to quantitatively or qualitatively substantial extraction is likely to engage the civil and criminal liability of any offender.

  19. Links and third-party sites
  20. ecopolis.coved.com provides links from the Application to other sites of affiliated and non-affiliated which, are independent of the Application and not edited and / or controlled by COVED. These links are also in no case an approval or a partnership between COVED and publishers of those sites. Therefore, COVED cannot be held liable for the content, products, advertising or any elements, information or services presented on these sites. These unaffiliated sites are subject to their own terms of use and collection of personal data.

    Permission to set up a hypertext link to the Application is valid for any medium excluding those disseminating political information, religious, pornographic, xenophobic or that may affect the sensitivity of the greatest number, reputation and branding of COVED and its subsidiaries, and on condition that this link points to the address of the home page of the Application ecopolis.coved.com. COVED however reserves the right to object. Process to bring up the application as published by another source, such as in particular the appearance of the pages of the application in a frame featuring the logo and / or URL other structure, is not allowed. In any case, nothing should mistake a visitor on the origin and the issuer of a page view.

  21. Modification of Terms
  22. These Terms may be modified at any time and without notice. The User agrees to read them before using the Application.

  23. Personal data
  24. Any information fulfilled by the User is kept in his profile. At any time, the User can access to his profile and, if necessary, make changes by clicking on "My Account". It is also in this section that the password can be changed. No personal data which is collected is publicly available, or will be sold or transmitted to third parties without prior written acceptance of the User. Pursuant to Law No. 78-17 of 6 January 1978 regarding Data Protection every user has right to access to his personal information (Art. 34-38 of the Law), to correct it (. art 36 of the Law) and object it (. art 26 of the Law). If the User wants to exercise his rights he shall write to the following address: XXXX

  25. Applicable law- competent court
  26. These Terms shall be construed and interpreted in accordance with the substantive laws of France. Failing an amicable settlement, all disputes arising from or in connection with these Terms or its interpretation and improper use of the Application, shall be submitted to the Appeal Court of Paris, France.